Terms of Use

Welcome to Further Forward Innovation Ltd (“we”, “us”, “our”), a UK-based digital consultancy specialising in application development and product builds. By accessing or using our website, services, or engaging with us in any way, you agree to comply with and be bound by the following Terms of Use.

1. Services Provided

We offer software development, consultancy, and product design services tailored to our clients’ needs. Any specific service engagement will be governed by a separate agreement outlining scope, timelines, deliverables, and payment.

2. Eligibility

You must be at least 18 years old and capable of forming a binding contract under UK law to use our services.

3. Intellectual Property

All intellectual property we create (code, designs, documents) remains our property until full payment has been received, unless otherwise agreed in writing. After payment, ownership will transfer to the client as per our agreement.

4. Client Responsibilities

Clients must:

• Provide clear and timely feedback (delays in feedback may extend quoted delivery timelines).
• Supply any required content or data.
• Ensure they have rights to use any third-party content they ask us to incorporate.

5. Confidentiality

We respect your privacy and protect confidential information shared during the course of a project. Mutual NDAs can be signed upon request.

6. Payment Terms

Our payment terms will be defined in your project proposal or contract. Late payments may incur interest in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.

7. Limitation of Liability

We do our best to deliver high-quality outcomes, but we are not liable for:

• Loss of profits, data, or business opportunity.
• Any indirect or consequential damages.
• Third-party service or integration failures.

Total liability is limited to the amount you have paid us for the specific services in question.

8. Force Majeure

Neither party is liable for any delay or failure to perform obligations (other than payment obligations) caused by events beyond its reasonable control, including but not limited to acts of God, flood, fire, earthquake, epidemic, war, terrorism, civil unrest, strikes, supplier failure, utility outages or governmental action. Affected timelines will be extended by the duration of the force‑majeure event. If such event continues for more than thirty (30) consecutive days, either party may terminate the affected SOW on written notice.

9. Termination

Either party may terminate the agreement with written notice. Upon termination, you are responsible for payment of all completed work and any costs incurred up to the termination date.

10. Changes to These Terms

We may update these Terms of Use at any time. The latest version will always be available on our website, and continued use of our services constitutes acceptance of any changes.

11. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England.

12. Privacy Policy

We process personal data in accordance with our Privacy Policy, which forms part of these Terms by reference.

13. Data Protection & GDPR Compliance

• Roles — For website and marketing data we are the Data Controller; for client‑supplied data we act as Data Processor under your instructions.
• Lawful bases — We process personal data on the bases of contract performance, legitimate interest, and, where required, consent.
• Processor obligations — When acting as Processor we:
  • use reasonable endeavours to implement appropriate technical and organisational security measures;
  • provide reasonable assistance in fulfilling data‑subject requests;
  • delete or return, within a reasonable timeframe, personal data at the end of the engagement; and
  • notify you of any personal‑data breach without undue delay and, where feasible, within 72 hours.
• International transfers — Where data is transferred outside the UK/EEA we rely on adequacy regulations, Standard Contractual Clauses, or International Data Transfer Agreements.
• Sub‑processors — We may use vetted sub‑processors and will ensure they are bound by equivalent data‑protection obligations.
• Data Processing Agreement (DPA) — A detailed DPA is available on request and will form part of any SOW involving personal‑data processing.
• Data‑subject rights — You (or your end users) have the right to access, rectify, erase, restrict, or object to processing, and to data portability. Requests can be made using the contact details provided in the Privacy Policy.

Questions?

If you have any questions or concerns, please contact us at:

📧 info@furtherforward.co.uk

📞 0208 044 8860